AskJim is launching in the Niagara Region. We are actively onboarding founding communities. Learn about early access
The JIM Report — Senior Living Intelligence

Want to know how your retirement home is doing in the local industry?

Ask Jim to do your competitive analysis in minutes. Independent benchmarking data on occupancy, suite rates, care pricing and market demand — aggregated anonymously and fully compliant with Canadian competition law.

app.askjim.ca / report
Illustrative JIM Report
February 2026 — Sample Community
L4C · Niagara Region · Professional plan
Your occupancy
91.4%
+4.2% vs market avg
Waitlist
14
+5 above market avg
Market share
18.3%
+1.1% vs last month
JIM Score
14/20
Top 15% in market
Occupancy trend — you vs market
Market recommendation
Your occupancy leads the local market by 4.2 points. Local rates have moved +3.8% since Q3 — your 1-bed may have room to test $3,800.
Illustrative data — your actual report reflects your local market
0
Legal risk to your team
10min
Monthly data submission
4
Geographic tiers — local to provincial
5+
Properties required per market to publish
Launching in the Niagara Region first.

We are actively building our founding network of retirement home operators in the Niagara Region. The first 10 communities to join receive preferred pricing, direct input into the platform, and founder status as we build the only independent benchmarking tool the senior living industry has ever had.

5
Minimum properties needed to publish local benchmarks in any market
10
Target founding communities in Niagara to launch the first real JIM Report
Free
Founding community access while the Niagara market builds to threshold
Apply to be a founding community
The rules changed.JIM is how you respond.

Recent changes to Canada's Competition Act have eliminated the traditional competitive analysis process that retirement home operators relied on for decades. Operators can no longer directly share market data with peers. The informal conversations that used to happen at association meetings, between regional managers, between GMs — they now carry real legal risk.

The result is that strategic decisions get made on incomplete information, pricing adjustments take longer, and operators lose visibility into their true competitive position. The tools that existed before simply cannot be used anymore.

The JIM Report is structured as an independent third-party data aggregator — the same model used by STR in hotels. Your data flows to us. We aggregate it. You receive benchmarked market intelligence without any direct exchange between competitors.

Structured in accordance with Canadian Competition Bureau guidelines for independent data aggregation
How it works
Four steps. Ten minutes a month.

Submit once a month. Get the full picture of your market every month. That is it.

01

Register your community

Create your property profile — care types, suite mix, and geographic market zone. Free to start.

02

Submit your monthly data

A simple guided form. Occupancy, rates, waitlist, care fees. Anonymized and encrypted — no individual data is ever shared.

03

Receive your JIM Report

Benchmarked across four geographic tiers — local, city, regional, provincial. Broken down by care type and suite mix.

04

Make the call with confidence

Adjust pricing, brief your sales team, and present real market data to ownership — without legal risk.

What JIM tracks
Six benchmarks. Four geographic tiers.

Every JIM Report delivers data at the local, city, regional, and provincial level.

01

Occupancy rates by area

How your occupancy compares to local and regional averages across all care types — not province-wide noise.

LocalCityRegionalProvincial
02

Suite and rate benchmarking

Monthly rate ranges by suite type and care level. Know if your pricing is leaving money on the table.

LocalCityRegionalProvincial
03

Waitlist and demand data

Aggregate waitlist depth by market — see where demand is surging before it shows up in your census.

LocalCityRegionalProvincial
04

Care level mix — IL, AL, MC

Market-level breakdown of independent, assisted, and memory care supply so you can position your mix strategically.

LocalCityRegionalProvincial
05

Competitive market share

Your property's share of occupied units within your local market — tracked month over month.

LocalCityRegionalProvincial
06

Care pricing per service

Benchmarked care fees — medication, bathing, AM/PM care, memory support — by market tier.

LocalCityRegionalProvincial
The JIM Score
Not just occupancy. Your full market value.

JIM is the first benchmarking platform that weights property quality alongside market data.

Every retirement home has occupancy stats. But a community with a pool, seven-day recreation programming, and chef-prepared dining is not the same as one without. The JIM Score accounts for that.

When you set up your profile, you select the amenities your community offers. JIM assigns weighted points based on how meaningfully each amenity affects resident choice and competitive rate positioning — validated against the real experience of senior living operators.

A property with a JIM Score of 16/20 commanding above-market rates is not overpriced. It is correctly priced. The JIM Score proves it.

Scoring methodology

Swimming pool or aquatics centre
High capital cost — residents actively select for this
+2 pts
Seven-day recreation programming
Directly impacts quality of life — top inquiry factor
+2 pts
Chef-prepared dining
Strongest differentiator in move-in decisions
+2 pts
Registered nursing on-site 24/7
Required for higher acuity residents — expands your market
+2 pts
Secure memory care wing
Specialized capital and operational commitment
+2 pts
Spa or salon services
Valued amenity in move-in tours and referral decisions
+1 pt
Outdoor garden or walking paths
Wellbeing factor — increasingly expected by families
+1 pt
Fitness centre or gym
Active aging positioning — IL differentiator
+1 pt
Transportation services
Independence factor — reduces family decision friction
+1 pt
On-site physiotherapy
Care continuum differentiator for AL communities
+1 pt

Try it — build your JIM Score

0
/ 20
0 Basic8 Standard14 Premium20 Elite
Select the amenities your community offers to see your JIM Score and market position.
Swimming pool or aquatics centre
+2 pts
Seven-day recreation programming
+2 pts
Chef-prepared dining
+2 pts
Registered nursing on-site 24/7
+2 pts
Secure memory care wing
+2 pts
Spa or salon services
+1 pt
Outdoor garden or walking paths
+1 pt
Fitness centre or gym
+1 pt
Transportation services
+1 pt
On-site physiotherapy
+1 pt
About AskJim
Built by operators, for operators.

Recent changes to Canada's Competition Act have eliminated the traditional competitive analysis process that retirement home operators relied on for decades. Operators can no longer directly share market data with peers — leaving teams unable to benchmark occupancy, pricing, or care fees against their local market without legal risk.

The archaic process that existed before relied on people being willing and able to share information informally. That process is gone. The result is that strategic decisions now take longer, pricing adjustments are made with less confidence, and operators lose the ability to advocate clearly for their residents based on what the market actually looks like.

AskJim was built to solve this. Our founding team brings deep experience across General Management, Regional Operations, Sales Leadership, and Board-level governance — across communities ranging from independent startups to billion-dollar senior living organizations. We have served residents, led teams, managed P&L, and navigated the exact regulatory environment that makes this tool necessary.

We built AskJim because we lived the problem. We know what it costs an operator to not have this information. And we know what becomes possible when they do.

General Management and Operations
Direct P&L accountability, occupancy management, capital projects, and team leadership across independent living, assisted living, and memory care communities.
From single-site communities to multi-building campuses
Regional and Multi-Site Operations
Cross-community operational oversight, standards development, financial performance management, and supporting on-site leaders across multiple markets simultaneously.
Niagara Region and broader Ontario markets
Sales and Community Relations
Full leasing cycle leadership — inquiry to move-in — including referral network development, outreach, and competitive market positioning.
Occupancy growth and revenue strategy
Hospitality and Property Operations
Grounded in high-expectation hospitality environments before transitioning to senior living — bringing service standards and operational discipline that the industry benefits from.
From startup operations to billion-dollar organizations
Data integrity
How we protect the network.

The question every serious operator asks. Here is exactly how it works.

5

Minimum five properties per market

No benchmark is published for any geographic tier until a minimum of five communities have submitted data for that area. Below that threshold the data is suppressed entirely. This is non-negotiable.

Automatic outlier flagging

Every submission is checked against the existing market distribution. Values that fall outside two times the interquartile range are automatically flagged for review before entering any benchmark calculation.

Anonymous by design

Individual property data is never visible to any other operator. The system is architecturally designed so that no user can ever access another community's raw submission. Only aggregated benchmarks are published.

Pricing
Simple. Per room. No surprises.

Three tiers. Priced per room so you only pay for what you have.

Free
$0
forever · 1 user per property
No credit card required
  • Province-wide occupancy benchmarks
  • Province-wide rate ranges
  • JIM Score with amenity calculator
  • Monthly JIM Report — provincial only
  • 1 user per property
Get started free
Standard
$2.99/room
per month · 2 users per property
100 suites = $299/month
  • Local market and provincial benchmarks
  • All 6 benchmark categories
  • JIM Score with local market ranking
  • Market recommendations
  • 2 users per property
Get started
Founding community offer: Niagara Region communities joining during the prototype phase receive free Professional access while the market builds to the five-property threshold required to publish local benchmarks. Contact us to apply.

So — how is your retirement home doing in the local industry?

Book a call and we will show you exactly where your community stands against your market.

Ask Jim